Table of Contents

Frequently Asked Questions


FAQ

Installation & Setup

Why Do I Get a Message After Installation Saying that the Workstation Is Not Configured To Run On The EME Network?

What Options Do I Have When Setting Event and Unit Status Colors?

What are the Steps to Show Premise Files in the CAD?

How to Add Media Files (Floor Plans, Operating Procedure Files, Etc.) that are Available on All CAD Workstations Locally (Without Using a Shared Drive)?

How to Update the EM Mobile system with New Software?

Operational

Why Do I Sometimes Seem to Lose Characters that I Type?

Can I Show Future Street Closings?

Are Response Requirement Relative Unit List Positions Important?

Reminder before making a final OFM submission.

RMS Interface Questions

How Do I Set Up The Firehouse OFM Extraction Program?

How Do I Reconnect the Firehouse Web ODBC?

How Do I?

Event Management Questions

How to Rollback an Event?

How to Clear an Old Event from the System?

How to Add a GeoFence?

Unit Management Questions

How Do I Change the Base Response Group of a Unit?

How Do I Take a Unit Out of the System?

How Do I Add a Time Restriction to a Response Requirement?

How Do I Add a Minimum Manning Required for a Unit?

Data Management Questions

How to Add a Custom Response Zone to a Particular Address?

How to Add a Simplified Street Alias?

How to Set a Geomarker Description Template?

How to Edit an Operating Procedure?

How Link an Address to a Response Zone?

How To Add a Temporary Street?



Wiki Questions

How Is the Wiki format an improvement over email?

How Do I Create a Wiki Request?

How Do I Upload an Image to Insert Into a Wiki Post?


Personal Tools