Symposium Technologies' story has been one of delivering outstanding performance and satisfaction to emergency service departments throughout North America. The question that many have asked us is 'how have we been able to do this'?
The secret of our success lies in the philosophy that guides all our technology, client relationship management and business practices. This section will provide you with an inside look at that philosophy and the technology that makes it all possible, and will provide a roadmap to how these same things can be made to work for your department, just as they have for many other departments across the continent.
“We’re able to provide a service that is tailored to the needs of that fire station or municipality.“
- Richard Hayes, Tillsonburg Deputy Fire Chief - Tillsonburg News, October 2008
“With Symposium we were able to have one system that allowed us to tie together all our systems - alarm monitoring, station alerting, mobile data and GPS, records management. We never thought we could do this. The result was amazing.”
- Russ Lewis, Project Coordinator and Firefighter, Peabody Fire, Massachusetts
“We need to manage over 70 departments and response data from 2 states. Until we found a system with the data capabilities available in the Symposium system we were not able to find a system up to the task.”
- Phil Tirrell, Manager of Dispatch, South West New Hampshire Mutual Aid
“Here at Niagara Falls our dispatch needs are always changing - even day to day. With the Symposium system I can manage those changes right from my desk, easily and quickly.”
- Sue Arbour, Manager of Dispatch, Niagara Falls Fire Service